Thursday, July 29th, 2010
Customer Focus Group Facilitation
- Professionally facilitated customer meetings, asking your best customers...
- "What do you like best about doing business with (company name) ?"
- "What one thing would you change?"
- "How good is their customer service?"
- "What gets in your way when you try to do business with them?"
- "What could do to add value for you?"
- Benefits: Increased customer loyalty, improved service, and more great ideas
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